FAQ

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Why should I join Indagare?

At Indagare, you will experience how travel can change your life– one transformative trip at a time. When you join our travel community, you’ll benefit from our exceptional service and preferred partnerships with top hotels and travel suppliers. You’ll gain access to our Premium Content, Expert Travel Knowledge, Behind-the-Scenes Access, and VIP Amenities. Learn more about our membership benefits, or call 212-988-2611.

How much does an annual membership cost and what does it include?

Basic: $325, Elite: $675, Connoisseur: $1475. Our membership options are tailored to your travel needs and support our ability to provide you with the best service and access to our team’s expert travel knowledge. Learn more about the benefits of each membership option.

What types of trips can Indagare help me plan?

We are a one-stop solution for all your travel needs. We approach each trip – whether it’s a weekend In New Orleans or a honeymoon in South Africa – as an opportunity to introduce you to destinations and experiences that are perfect for you. Trips include, but are not limited to: family, romance, long weekend, transformative, adventure, once-in-a-lifetime, villas/boats/charters, and celebrations.

Does Indagare have better access to rates than I can find myself?

Yes, Indagare receives preferred rates and VIP amenities at hundreds of hotels and resorts around the world. You’ll gain access to special partner promotions, hotel benefit programs (Indagare Plus, Four Seasons Preferred, and Amex Centurion & Platinum), complimentary breakfasts, room upgrades, and more. We work with the hotel directly to find you the best rate, promotion or package if offered by the hotel.

What if there is no availability for the hotel or resort that I want to book?

If we are unable to secure a reservation at your preferred hotel, we will advocate on your behalf and leverage our powerful relationships at the most desired properties to find availability and prioritize you on the waitlist. In the meantime, our Travel Specialists will research alternative, comparable hotel options or propose other destinations.

Does Indagare provide concierge services or plan complex trips with multiple stops?

Our Travel Specialists can seamlessly plan intricate trips with multiple stops for our Elite and Connoisseur Members. During your initial call, your Travel Specialist will get to know you and your travel preferences to plan the perfect tailor-made trip. In addition to your hotel bookings, we arrange all flights, airport transfers, activities, guides, and restaurant reservations. Your Travel Specialist will also be checking in with you to make sure your itinerary is running smoothly. If you are a Basic Member and would like to see what our trip planning services are like, please contact our membership team at membership@indagare.com or 212-988-2611.

Do I always work with the same travel specialist?

If you join as an Elite or Connoisseur Member, we pair you with a Travel Specialist who recently scouted or is an expert in your desired destination. For future travel, whether you work with the same or multiple Travel Specialists, you will benefit from the collective travel knowledge we share across our team of 50 in New York.

Can you help me book flights?

Yes, we have an in-house flight department that works hand-in-hand with our Travel Specialists to plan your trip. We have partnered with Altour, a globally high-end full-service travel agency, which allows us to secure competitive airfare with numerous airlines. Our Flights Specialists have years of travel experience and have access to the GDS system, which shows real-time availability. We book everything from business to private jets to charters. There is a $75 service fee per person and a $250 service fee for booking with airline points or mileage. Our Travel Specialist will connect you to our Flight Specialist to begin working on your airline reservation.

When is your office open? How can I contact you?

Our offices are open Monday-Friday, 9-6 EST. If you need assistance after hours, our team is reachable by email: info@indagare.com. We do have a 24-hour number for flight assistance: 888-625-8687.

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